Terms of service.

 FAQs

  • You and I will be having an online meeting to plan and brainstorm your idea. This will be delivered to you with an offer in an email for confirmation. Once this is approved you will pay 10% of the offer to save the date of our production. This fee is non refundable and will be deducted of your total invoice at the end.

    We know that you probably have a deadline in mind for this project, please be mindful to reserve our services with enough time in advance so we can deliver the proper quality that you need

  • Your photographs and videos will be delivered in 2 weeks after the date of our last session.

  • Usually there is no problem at all to reschedule, but be mindful to let me know 2 weeks before so I can plan around the new date. In case that I have to reschedule our appointment it would also be notified 2 weeks before. Both parties agree to work together around weather conditions and unpredictable events.

  • Every video will have 2 feedback rounds. The first version being delivered 3 days after the session and the second version will be delivered 3 days after receiving the 1st feedback round. Need more feedback? This will be discussed together.

    All the photographs will be delivered with professional editing done. This does not include skin retouching or other special needs. You can check our photography gallery to have an idea of our photography style. We do not work with feedback round for the photographs. If you need any modification it will be discussed

  • In our fist online meeting we will discuss the idea of the project together. If we notice there are special things needed they will be charged accordantly.

    Every package include: professional advice and coaching of possible ideas, travel costs up to 20 km, audiovisual equipment such as cameras, lenses, microphones and lights, and use of professional editing programs.

  • The client agrees on paying the rest of the invoice within 2 weeks after receiving the final video or photographs.

  • We at Keogan media studios understand that every company is different and has different needs, so we are more than happy to discuss a custom made project with you.